Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person has the right to protection of his or her privacy and to protection against misuse of his or her personal data. We comply with these provisions. Personal data is treated as strictly confidential and is neither sold nor passed on to third parties.
The protection of your personal data is very important to us. Therefore, your personal data will always be treated confidentially and always in accordance with the current legal data protection regulations. By visiting our website, you agree to the collection, processing and use of data in accordance with the following description.
Collection of access data and log files when visiting our website.
Based on our legitimate interests (ensuring the proper operation of the website), we collect data about accesses to the server on which our website is located (so-called server log files). In these log files, information is stored such as the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type (including version), the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider. Log file information is collected for security reasons (e.g. for the clarification of abuse or fraud) and stored as long as this is necessary for evidentiary purposes. This is anonymous data that is only used by us to optimize our web presence and thus provide our customers with a better online experience.
References and links
We do not accept any liability for direct or indirect references to external websites (via so-called hyperlinks) that lie outside our area of responsibility. We hereby expressly declare that at the time the links were created, no illegal content was identifiable on the linked pages. We have no influence on the current and future design, content or authorship of the linked pages. Therefore, we hereby expressly dissociate ourselves from all contents of all linked/connected pages that were changed after our link was set. For illegal, incorrect or incomplete contents and especially for damages resulting from the use or non-use of such information, only the provider of the linked page is liable.
Handling personal data
Personal data means all information that relates to a specific or identifiable person. A data subject is a person about whom personal data is processed. Processing means any handling of personal data, regardless of the means and procedures used, in particular the storage, acquisition, disclosure, storage, deletion, modification, use or destruction of personal data. We at Trenka Informatik AG process personal data in accordance with Swiss data protection law. Data will only be handled by us if:
> we have received your express consent to do so
> the processing of your data is necessary for the execution of a contract with you
> the processing of your data is necessary due to a legal obligation.
A transfer of your data to third parties - apart from the above-mentioned purposes - does not take place.
Storage period of your data
Users' right to information
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided. Further data will not be collected. We use this data exclusively for sending the requested information and do not pass it on to third parties. You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time by unsubscribing from our mailing list.
Use of Google Tag Manager
Use of Google Analytics
Use of Google Ads
Within our website we use Google Conversion Tracking. This means that if you reach our website via an ad placed by Google, a cookie is set on your computer by Google Adwords. These cookies lose their validity after a predefined duration and are not used for personal identification. If you visit certain pages of our website again and the cookie has not yet expired, we and Google can recognize that you have clicked on an ad and were redirected by it. Cookies are different depending on the customer, each receives an individual one. With the help of this conversion (cookie) tracking, we learn the total number of users who clicked on an ad and were redirected to a corresponding page. However, we do not receive any personal information, so you cannot be identified as an individual. If you do not want tracking, you can set a Do Not Track cookie or set your browser to block cookies from certain domains.
Use of Bing Ads
In addition to Google Ads, we also use Bing Ads. The provider here is the American company Microsoft Corporation. As with Google, with Bing Ads you access our website via ads that have been placed and paid for by us, whereby Microsoft Bing Ads sets a cookie on your computer. Using this cookie, we can recognize that you have clicked on ads and which corresponding pages you have visited on our website or whether you have performed certain actions, such as downloading a PDF. Again, no personal information is shared, so you cannot be identified as an individual. If you do not want conversion tracking, you can set this in your browser settings.
Use of social media tools
On our website, we offer all visitors the possibility to contact us via a contact form. When using the corresponding forms, personal information such as name, e-mail address and the corresponding messages are collected and stored. We use this information to process incoming inquiries and orders or to filter spam requests. By filling out the contact form, your data is immediately forwarded to us via e-mail and stored in our CRM system. Your data will not be disclosed to third parties and will be treated confidentially.